FAQ

Have a question that's not answered or want to learn more about us?

Please contact us and we will get back to you as soon as possible.

How can I order?

You can order through our website, and by emailing or calling us directly.

What currency are my charges?

Canadian Dollars

Who can order?

You must be of legal drinking age to possess and purchase alcoholic beverages in Ontario. CGU Fine Wines does not deliver or process any sale of alcoholic beverages to persons under the age of 19.  By viewing this website in Ontario, you confirm to be over the age of 19.  On delivery, we may require proof of age with a government issued ID.

Delivery methods?

CGU Fine Wines Limited ships by private delivery trucks or in some cases by Canada Post, FedEx or any bonded approved LCBO delivery agent.  We will arrange a delivery time within 1-3 days of your order.

All wine is shipped within 7-10 business days. 

At the time of delivery we may ask for your ID with your age and we will ask for your signature upon delivery.  Currently we are charging $20 per case for shipping to anywhere in Ontario.